Arrival Transfer Milan-Mercedes-MXP
Arrive in Style by Private Mercedes,1.5H Airport Hotel Service includes Driver Waiting Time.
Service Description
Important Information for Transfers 1. Booking Confirmation: • Review your booking confirmation for accuracy (date, time, pick-up/drop-off locations, flight details). • Report discrepancies immediately via WhatsApp at +351 962 234 705. 2. Flight Monitoring: • We monitor your flight for delays/early arrivals and adjust the pick-up time accordingly. 3. Pick-up Instructions: • Upon arrival, head to the designated meeting point. Look for our driver holding a sign with your name or company logo. • For departures, plan pick-up considering traffic and airline check-in times. Arrive 2–3 hours before domestic flights and 3–4 hours before international flights. 4. Driver Details: • Driver's name, contact, and vehicle info will be shared via email/SMS before your transfer. 5. Waiting Time: • Airport arrivals: Driver waits up to 45 minutes after landing. • Other pick-ups: Includes 15 minutes grace period; additional waiting charges may apply after this. Inform the driver of delays immediately. 6. Luggage Capacity: • Inform us in advance about oversized luggage, sports equipment, or extra bags to ensure suitable arrangements. 7. Child Seats & Special Requests: • Request child seats at booking for guaranteed availability. • For wheelchair-accessible vehicles or other needs, provide details during booking. 8. Cancellations & Amendments: • Cancel/modify bookings up to 3 days before transfer. • For urgent changes, contact WhatsApp at +351 962 234 705 or +351 926 385 480. 9. Health & Safety: • Vehicles are sanitized before each transfer, and drivers follow strict health protocols. 10. Lost & Found: • Check belongings before leaving the vehicle. For lost items, contact WhatsApp +351 962 234 705. 11. Payment: • Payments are prepaid online. Receipts available on request. 12. Support & Assistance: • For queries or last-minute changes, reach us via: o WhatsApp: +351 962 234 705 o Email: team@cejportugal.com
Important Information
1. Designated Pickup Area: Ensure you wait in the specific pickup area designated for our tours. This may vary by location but is typically located near main entrances of hotels, tourist information centers, or designated meeting points. 2. Clear Signage: Look for clear signage indicating the tour company name or the tour title. This will help you identify your vehicle and driver easily. 3. Driver Identification: Our driver will carry a sign with the tour company name. If you do not see your driver immediately, check for signs that match your booking. 4. Punctuality: Be ready at the designated pickup time. Arriving a few minutes early ensures you don’t miss your vehicle. 5. Communication: If you cannot find your driver or are running late, contact our customer service number provided in your booking confirmation for assistance. 6. Traveling with Children: If you are traveling with children, ensure they stay close and are supervised while waiting for your vehicle. 7. Cancellation Policy: Familiarize yourself with our cancellation policy to understand any potential fees or deadlines for changes. 8. Itinerary Timing: The tour schedule may vary depending on traffic and other factors; allow flexibility in your plans. 9. Weather Conditions: Check the weather forecast for the day of your tour and dress appropriately for outdoor activities. 10. Health and Safety Guidelines: Be aware of any health protocols or safety measures in place, including masks or social distancing, if applicable. 11. Meeting Point: Confirm the designated meeting point and time for the tour start. 12. Photography: Guests are encouraged to take photos, but respect local customs and privacy in certain areas. 13. Language Proficiency: While our driver speaks Hindi, English, and Portuguese, ensure you’re comfortable with the communication options available. 14. Payment Methods: Confirm accepted payment methods for any additional purchases or tips during the tour. 15. Entry Fees: Please note that entry to all attractions is to be paid directly by the guests.
Contact Details
Milan, Metropolitan City of Milan, Italy
+351 926 385 480
info@cejportugal.com